Punga Grove

We stayed two nights at Punga Grove, it was really comfortable. One twin bedroom downstairs and a mezzanine bedroom upstairs which was really cosy. There is a glass sun area in the living room and a little seating area outside. The double bed upstairs was really comfy. There was a radiator to heat up the place on cooler days. Parking directly outside the rooms. There was a laundry area too. Staff were super friendly on arrival and check out. It was a quick walk to the restaurants and bars locally and if you are going on a helicopter ride it's short walk up the road. Easy to get to a number of walks nearby. We visited the Kiwi centre a few minutes walk away and saw two Rowi! We also saw a few Kea when we were there.

I arrived late to the hotel as I was driving from Queenstown and I was a bit scared for a second as I’ve seen the “closed” sign on the door but on the other hand, they have written my name with an envelope - provided with all the details of my accomodation and keys. So, everything was already organised when I arrived at the hotel. They have also given me a free upgrade which was very thoughtful for me and unexpected. I asked them why I was given a free upgrade - their response was “you’ve written a comment that you wanted a nice view.” I don’t really bother if I get a fancy room view but given to this opportunity, I was amazed by their customer service. We left early at the hotel as we have a helicopter booking, so I came back to the hotel and sorted everything such as signing my details on the paper and so on. Everything was smooth. I haven’t got her name at the reception but she was so lovely, I thanked her for the free upgrade and I would definitely recommend anyone to stay here. The room is perfection - honestly it is beyond my expectations. Yet, they have an affordable accommodation rates. Thank you everyone! I couldn’t thank them all! 10/10

This was a big surprise, a really good one! Our room was very spacious with a gorgeous view of greenery outside the large windows. It was very well appointed, we could have cooked if required and the bed was extremely comfortable. The staff were friendly and helpful, the manageress/owner was very welcoming with a huge smile, we felt instantly at home. The Punga Grove is within easy walking distance of the shops and restaurants, as well as the wildlife centre, which is a must visit.

We stayed in one of the bigger rooms (executive suite) in the back of the complex (the room had a name as opposed to the units with numbers) and it was luxurious! The view of the rainforest right off our porch, high vaulted ceilings in the room, heated mattress topper, fireplace which heated the whole room very fast, and massive bathroom with tub. I could go on about this stay as it was one of my favourites on our road trip. I do wish we stayed longer here has the accommodation was so comfortable. Very clean and quiet.

Lovely rooms, nice and warm when we arrived on a cold rainy day. Was very inviting. Was very clean,very spacious, which was ideal as we had our 2 grandsons with us.